AI Agents & Copilots

AI agents that do the work — with your people in control.

We build agents and copilots that read documents, check your systems, take action and hand off to a person when it matters. Built for the real workflows of manufacturing, logistics and field services.

Design your first agent What we build

Order intake agent

Illustrative

Read PO from email attachment

32 line items extracted

Checked customer and pricing in ERP

31 items match contract price

1 price mismatch found

Line 14 is 6% below contract

Needs your approval before posting to ERP

The challenge

Generic chatbots answer questions. They don’t do the work.

They don’t process a purchase order, chase a late shipment or prepare a technician for a service call. To create real value, AI has to understand your business, use your systems and know when to stop and ask.

What we build

Agents for operations, copilots for your people.

Operations agents

Multi-step work: order intake, exception handling, shipment tracking and vendor follow-ups.

Document agents

Extract data from invoices, bills of lading, POs and contracts, then post it to your systems.

Copilots for your teams

Assistants inside the tools planners, buyers, dispatchers, sales and service already use.

Knowledge assistants

Answers grounded in your SOPs, manuals and specs, with sources shown.

Field service copilots

Equipment history, troubleshooting steps and parts information for technicians on site.

Multi-agent workflows

Specialized agents working together, with clear handoffs and approvals.

Copilot & Zia extensions

Custom actions and connectors that make Microsoft Copilot and Zoho Zia work with your data.

Built for production

Safe enough to trust with real work.

Every agent we ship has guardrails designed in, tested before launch and monitored after.

Human in the loop

Approval steps for high-impact actions, with uncertain cases routed to a person.

Grounded answers

Retrieval from your approved sources, with citations, to reduce made-up responses.

Scoped access

Each agent gets only the permissions it needs, and every action is logged.

Tested, then monitored

Evaluated on real cases and security-tested before launch; accuracy, cost and drift tracked after.

How it works

One workflow at a time, from design to scale.

Pick the workflow

Choose one high-value process and map every step, system and decision.

Design the agent

What it does, what it can access, and where people approve or take over.

Build and test

Develop against your real data and systems, and test on historical cases.

Pilot

Run alongside your team, compare results and tune.

Scale

Roll out, monitor and extend to the next workflow.

What you get

A production agent or copilot connected to your systems

Workflow and approval design documentation

Evaluation results and accuracy benchmarks

Security and access controls, with audit logging

Monitoring dashboard and runbook

Training for the people who work alongside the agent

Example use cases

Purchase order intake and ERP entry Shipment exception alerts Supplier email triage Quote preparation from specs Technician troubleshooting assistant SOP and safety Q&A for plant staff

FAQ

Common questions

What’s the difference between an agent and a copilot?

A copilot helps a person do their work. An agent completes steps of the work itself, within limits you set, and hands off to a person when needed.

Will the agent make mistakes?

Any AI can. That’s why we design approval steps, confidence thresholds and monitoring, so errors are caught before they cause harm.

Which AI models do you use?

We choose per use case, across leading commercial and open-source models, based on accuracy, cost, speed and where your data must stay.

Can it work with our ERP?

Yes. Connecting agents to ERP, WMS, TMS and CRM systems is core to what we do.

LET'S TALK

Start with an AI readiness conversation.

Tell us what you'd like AI to change in your business. We'll come back with an honest view of where to start — and where not to.

info@seashore.solutions +1 737-293-2589 Austin, TX