We track the accuracy, cost and behavior of every model and agent you run, and keep them improving with controlled retraining, testing and release.
Customer behavior shifts, suppliers change, new products arrive. Agents hit cases nobody tested. AI costs climb as usage grows. Without monitoring, you find out when a forecast misses or a customer complains.
Measure model and agent output against real outcomes, continuously.
Spot shifts in input data and output quality, with alerts before they cause harm.
Track AI spend by model, agent and team, and tune prompts and routing to control it.
Review actions, escalations and failures to find where agents need tuning.
Automated, repeatable retraining on fresh data, validated before release.
Regression tests for every model, prompt or agent change before it ships.
Every model and prompt versioned, with one-step rollback if a release underperforms.
A monthly view of AI performance, cost and risk that leadership can act on.
Accuracy, drift, cost and behavior, live.
Alerts when metrics cross agreed thresholds.
Find the cause: data, prompt, model or system.
Retrain, re-prompt or fix, then test.
Approved, versioned deployment, then back to monitoring.
Businesses with AI already in production, whether we built it or someone else did, and IT teams that need AI to meet the same reliability standards as their other systems.
Yes. We start with a health check of what’s running, then add monitoring around it, whoever built it.
Drift is when the real world changes so a model’s inputs or results no longer match what it learned. Accuracy falls gradually, often without any error message.
Yes. We track answer quality, actions taken, escalations, cost and safety for agents and copilots, as well as classic model metrics.
We work with your cloud platform’s native tools where possible, and add specialist monitoring only where it adds value.
Our AI health check reviews accuracy, cost and risk across what you already run.
Tell us what you'd like AI to change in your business. We'll come back with an honest view of where to start — and where not to.